Kariz (“we,” “us,” or “our”) is committed to protecting your personal information and upholding your right to privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you access our website, use our low-code automation platform, and engage with our related services (collectively, the “Services”). By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account

• Use any of our Services (including integrations with third-party e-commerce platforms)

• Contact us for support

• Subscribe to newsletters or updates

Examples of personal information we collect include:

• Name

• Email address

• Phone number

• Company name

• Billing information (e.g., billing address, payment details)

• Shipping addresses and order fulfillment details (to support accurate order automation and tax calculations)

b) Usage Data

When you interact with our Services or visit our website, we may automatically collect certain usage data, such as:

• IP address

• Browser type and version

• Pages visited

• Time and date of visits

• Time spent on pages

• Unique device identifiers

• Other diagnostic data

c) Cookies & Tracking Technologies

We use cookies and similar technologies to track activity on our Services. You can configure your browser to refuse cookies or indicate when a cookie is being sent.

d) Third-Party Integrations

When you connect your e-commerce accounts (such as those on Amazon, Shopify, and others) to our platform, we may collect authorized data from these platforms in accordance with your permissions and the respective privacy policies. This data may include:

• Account information and product listings

• Inventory and transaction details

• Shipping and order data

2. How We Use Your Information

We use the information we collect to:

• Operate and maintain our Services

• Process transactions and provide related order information (e.g., shipping updates, tax calculations)

• Communicate with you (support inquiries, administrative messages)

• Enhance and personalize user experience (content or feature recommendations)

• Perform analytics and research to improve our Services, test new features, and fix bugs

• Monitor and detect security threats or fraudulent activity

• Comply with legal obligations and enforce our terms and policies

Use of Amazon Buyer Information:

• We only use Amazon buyer data for authorized purposes such as fulfilling orders, processing returns, or calculating applicable taxes. We do not repurpose Amazon data for marketing or unrelated activities.

3. Disclosure of Your Information

a) Service Providers

We may employ trusted third-party companies and individuals (“Service Providers”) to perform various tasks on our behalf, such as payment processing or data analytics. These providers only access your personal information as necessary to carry out their assigned tasks under strict confidentiality obligations.

b) Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner. We will notify you of any such changes via an updated Privacy Policy.

c) Legal Requirements

We may disclose your personal information if required to do so by law, or when we believe in good faith that such disclosure is necessary to:

• Comply with legal obligations

• Protect our rights or property

• Prevent or investigate fraudulent or unlawful activities

• Ensure the safety of our users or the public

d) Consent

With your explicit consent, we may share your personal information for other purposes not described in this Privacy Policy.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our safeguards include:

• Role-based access controls to ensure that only authorized personnel can view your data

• Encryption in transit (using TLS 1.2+ or higher) and at rest (AES-256) for sensitive information

• Use of firewalls, endpoint detection and response (EDR) systems, and intrusion detection/prevention systems

No method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Amazon Buyer Data:
For Amazon-related order information and buyer PII (such as shipping addresses), we retain the data for up to 28 days following order delivery. After this period, and unless legally required otherwise, we securely delete or anonymize the data. Any ephemeral backups created for operational purposes are encrypted (using AES-256) and purged by day 28.

6. Your Rights and Choices

Depending on applicable laws, you may have the right to:

• Access the data we hold about you

• Request corrections for inaccurate information

• Request deletion or anonymization of your data

• Object to or restrict certain processing activities

• Request data portability in a structured, machine-readable format

To exercise any of these rights, please contact us using the details provided in Section 11.

7. International Data Transfers

Your personal information may be transferred to and processed in countries outside your jurisdiction that may have different data protection laws. We take appropriate measures to ensure that your data remains protected in accordance with this Privacy Policy and applicable legal standards.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected data from a minor, please contact us immediately so that we can remove it.

9. Links to Other Websites

Our Services may include links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes become effective when we post the revised policy on this page and update the “Last Revised” date. We encourage you to check periodically for updates. Your continued use of our Services indicates acceptance of any modifications.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kariz B.V.
[email protected]
Da Costakade 52
1053 WN Amsterdam, Netherlands